# License software company data to AI: what buyers list

> Looking to sell software company data to AI? Companies license it. Buyers name code, tickets, chat and CRM, and SaaS firms add a customer-data limit.

By Matt Burns, Vaultfish. Canonical: https://vaultfish.com/answers/sell-software-company-data-to-ai  
Published: 2026-07-09  
Updated: 2026-10-14

## The short answer

List what you hold and check the rights to each kind. Software teams hold what buyers ask for most: source code, tickets, chat, CRM records and documents. A SaaS company has one extra limit. Its customers' data is a separate bucket. A processor follows the customer's instructions.

A software team does its work in a handful of tools. That is the pattern buyers say they want. This page also answers the SaaS version of the question.

## Which records do the companies name?

David Revland, who works on human data at [micro1](/buyers/micro1), said in an undated recorded forum talk that its intake form asks which services you use.

Examples were Google Workspace, Slack, project management tools and GitHub (self-reported, recording undated). Troveo's [business-data page](https://www.troveo.ai/business-data) and Mercor's [data page](https://www.mercor.com/data/) give their own lists.

**Tools and records each buyer names. A blank cell means the buyer did not list it on the page we read.**

|  | micro1 | Troveo | Mercor |
|---|---|---|---|
| Google Workspace | Yes |  |  |
| Project management tools | Yes |  |  |
| Slack | Yes | Yes |  |
| GitHub | Yes | Yes | Repositories, commits, pull requests, issues |
| GitLab |  | Yes |  |
| Jira |  | Yes |  |
| Linear |  | Yes |  |
| Zendesk |  | Yes |  |

[Gizmodo](https://gizmodo.com/failed-companies-are-selling-old-slack-chats-and-email-archives-to-train-ai-2000747916) reported that SimpleClosure's Asset Hub takes source code, documents, workflows, Slack messages and emails from defunct companies.

## Which tool pages cover the details?

Each record type has its own rules. See [source code](/answers/can-i-sell-source-code-to-ai), [GitHub data](/answers/sell-github-data-to-ai), [Jira data](/answers/sell-jira-data-to-ai), [Slack data](/answers/sell-slack-data-to-ai) and [support tickets](/answers/sell-support-tickets-to-ai).

## What if you run a SaaS product?

Your own work records and your customers' data are different things. Think of the attic. Your boxes are yours. Your customers' boxes are stored with you, and you follow their instructions.

A vendor that holds customer data as a processor works on documented instructions from the controller under [GDPR Article 28(3)(a)](https://gdpr-info.eu/art-28-gdpr/). Article 28(10) treats a processor that sets its own purposes as a controller.

Our page on [whether a SaaS company can license its customers' data](/answers/can-a-saas-company-sell-its-customers-data-to-ai) has the cases and the contract benchmark. Our [rights check](/rights-check) asks what your customer contracts allow as a question of its own.

## How do tools you use limit licensing?

Salesforce's [agreement](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Salesforce_MSA.pdf) puts the legality of your data on you. Zendesk's [does the same](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/) for notices and consents. Slack's [API terms](https://slack.com/terms-of-service/api) bar third-party apps from using API data to train an LLM. See [Salesforce](/answers/sell-salesforce-data-to-ai) and [Zendesk](/answers/sell-zendesk-tickets-to-ai).

## What should you do first?

Start with the [rights check](/rights-check), which asks about customer contracts, NDAs and employee messages. Then try the free [fit check](/business) for a readiness score.

micro1's [page](https://www.micro1.ai/data-partnerships) says 30 or more employees, with mature operations and primarily English documentation. Acceptance depends on its review and current demand. See [data readiness](/answers/data-readiness-checklist).

A startup that is closing has different routes. See [licensing startup data](/answers/sell-startup-data-to-ai).

_Yes, the ticket titled "fix the thing" counts as a record._

Figure: comparison of Three kinds of data a software company holds, by whose it is: Own work records (emphasized: The company's own records, Yours to review), Licensed code (Licensor's terms), Customer data (On instruction). A software company starts with its own work records, since licensed code and customer data follow other parties' terms.

micro1 may pay us a referral fee if a company we introduce goes ahead with it. [How we are paid](https://vaultfish.com/disclosure)

Have a lawyer read any contract before you sign. They like that.

[Apply to micro1's data partnership (paid link)](https://req.micro1.ai/post/74520e8b-4673-4da5-b855-53609aaf6710?referralCode=f82e519e-5d64-4e0e-9574-760c84371cf2&utm_source=referral&utm_medium=share&utm_campaign=data_referral) · [micro1's own data-partnerships page](https://www.micro1.ai/data-partnerships)

_Paid link. [How we are paid](https://vaultfish.com/disclosure)_

_Vaultfish helps you run the process. We are not lawyers and this is not legal advice. If you need counsel who knows this area, we can point you to one._

## Sources

- [business-data page](https://www.troveo.ai/business-data)
- [data page](https://www.mercor.com/data/)
- [Gizmodo](https://gizmodo.com/failed-companies-are-selling-old-slack-chats-and-email-archives-to-train-ai-2000747916)
- [GDPR Article 28(3)(a)](https://gdpr-info.eu/art-28-gdpr/)
- [agreement](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Salesforce_MSA.pdf)
- [does the same](https://www.zendesk.com/company/agreements-and-terms/main-services-agreement/)
- [API terms](https://slack.com/terms-of-service/api)
- [micro1.ai](https://www.micro1.ai/data-partnerships)